An Introduction to Service Integration and Management SIAM and ITIL – AXELOS

This webinar (recorded on the on 5 February 2015) provides an overview of the recently published White Paper on SIAM and ITIL, written by Kevin Holland and published by AXELOS. It provides an introduction to the topic and how implementation of SIAM builds on the guidance provided by the core ITIL publications.

Link to the Webinar: https://www.youtube.com/watch?v=uqQUiKBsZtg

Link to the Whitepaper: https://www.axelos.com/CMSPages/GetFile.aspx?guid=6ed22879-f3cd-458c-87c2-b53575ddca06